Faculty of Information Technology Process Mapping Project

by Robert Pergl and Pavel Náplava (Czech Technical University in Prague)

Abstract:The Czech Ministry of Education implemented a project focused on the specifications of an efficient institution between 2009–2012. Results of the project recommended a transformation towards lean and business process oriented organizations. Two faculties of Czech Technical University in Prague — the Faculty of Electrical Engineering and the Faculty of Information Technology started successfully and continuously implementing this transformation, which lasts up to now. We present theoretical assumptions and methods underpinning this demanding project, we share achievements and falls and lessons learned.

Brief Bio: Ing. Robert Pergl, Ph.D is an assistant professor at the Faculty of Information Technology of Czech Technical University in Prague and the head of the research group Centre for Conceptual Modelling and Implementation (CCMi). He teaches courses focused on software engineering, enterprise engineering, programming and theoretical computer science. He conducts research in these areas and he acts as the Faculty’s expert on relations with industry. He has been involved in several successful projects, where he leverages his past 4-year experience in Management Consulting group at Deloitte Czech Republic.

Brief Bio: Ing. Pavel Náplava is an assistant professor at the Faculty of Electrical Engineering of Czech Technical University in Prague and a founding member of the Center for Knowledge Management (CZM). He focuses on business process management, project managment and information management and their supporting technologies. He has been one of the leaders of the BPM initiative at the Faculty. He participated and lead several successful projects focused on process analysis for Czech universities and companies.

DEMO as instrument for clarification in large Enterprise Transformations

 by Martin Op ‘t Land (Capgemini)

Abstract: Enterprises increasingly execute complex transformations, such as mergers and splits, chain redesign, sharing and sourcing, and the rationalization of products, processes and applications. Its consequences are seldom sufficiently timely and completely discerned, while this is essential for governing such a transformation. The theory of Enterprise Ontology, as defined in DEMO (Design & Engineering Methodology for Organizations) claims to deliver a valuable instrument for clarification in transformation governance. But how does this work out in real-life?

The last 15 years Capgemini has increasingly been using DEMO for this. Detecting design & migration issues on executive level in Air France KLM Cargo in 6 weeks. Clarifying the organizational split for ING Shared Service Center Securities on the level of Europe with respect to the country and label organizations. Validating the organizational split for Rijkswaterstaat (Dutch Agency of the Ministry of Transport, Public Works and Water Management) and Deltares (the large research institute for Delta Technology), including the subjects for contracting their cooperation. Building an Overarching Architecture at NATO as foundation for a Service-Oriented Enterprise. Clarifying the genericity of patenting for an international Patent Organization.

This talk will summarize the main findings from these case studies. Especially DEMO’s Construction Model, which is the most abstract ontological aspect model, appears to combine high expressiveness with a high Return On Modeling Effort (ROME), which is essential in governing complex transformations. At the same time new practice-driven research questions emerged, especially in the area of organization implementation.

Brief Bio: Martin Op ’t Land is a result-oriented and Certified Global Architect with 30 years experience. He is specialized in chain cooperation and information management. As lead architect he likes working in the boardroom, especially in the context of splits, mergers and alliances – for which he received his PhD on Splitting and Allying of Organizations (2008), and for which his customer won the national architecture prize. Martin prefers to do this for complex projects and issues that have not been resolved yet. His curious and continuously clarifying questions and thorough way of working, combined with his action orientation, inspires young and experienced talent, creates coherence and sets in motion. He combines this with academic research, since 2011 as Professor Enterprise Engineering at University of Antwerp Management School, in the area of organization genericity and organization implementation.

Presentation Slides

Available here.